1. Purpose

As part of the presentation of our goods/services, we collect certain personal data concerning you in order to facilitate our relationship with you and to provide you with the best possible information. Through this Privacy Statement, we want to explain our practices and policies regarding the collection, use and sharing of data and cookies collected from or about you.

2. How we collect the data

As part of the presentation of our goods/services, we collect certain personal data concerning you in order to facilitate our relationship with you and to provide you with the best possible information. Through this Privacy Statement, we want to explain our practices and policies regarding the collection, use and sharing of data and cookies collected from or about you.

3. What data we collect and why

As part of the presentation of our goods/services, we collect certain personal data concerning you in order to facilitate our relationship with you and to provide you with the best possible information. Through this Privacy Statement, we want to explain our practices and policies regarding the collection, use and sharing of data and cookies collected from or about you.

Purpose of data processing Personal data Why data is essential
Contact & Question Management
  • personal identifiers (full name)
  • contact details (delivery address, telephone number, e-mail address)
Γfor good communication, for the correct handling of questions, any complaints and problems. We have a vested interest in providing the best experience for our customers.
Newsletter subscription
  • personal identifiers (full name)
  • contact details (delivery address, telephone number, e-mail address)
so that you can receive updates and offers from our company after giving your consent
Customer Satisfaction Survey/ Website evaluation
  • personal identifiers (full name)
  • contact details (delivery address, telephone number, e-mail address)
for your participation in a Customer Satisfaction Survey, under the specific conditions set by the legal framework, after you have given your consent.
Collection and management of recruitment applications
  • personal identifiers (full name)
  • στοιχεία επικοινωνίας (διεύθυνση αποστολής, τηλέφωνο, ηλεκτρονική διεύθυνση)
  • whatever information the user gives us in the CV attached
all personal data and information provided through the online recruitment application form will be used only to the extent necessary for the evaluation and management of recruitment applications and for statistical purposes.
Collection and management of cooperation requests
  • personal identifiers (full name)
  • contact details (delivery address, telephone number, e-mail address)
  • company details (name, activity)
all personal data and information provided through the online cooperation request form will be used only to the extent necessary for the evaluation and management of cooperation requests and for statistical purposes.

4. For how long we keep your data

It is our policy to keep your data only for as long as necessary for the purpose for which it was collected, in accordance with the principles of data minimisation and limitation of the storage period. For all of the above reasons, your data will be retained for at least five (5) years after the end of our customer relationship. In addition, we align the retention of your data with possible variations resulting from the exercise of your privacy rights.

5. Disclosure of personal data to third parties

We will not assign, disclose or rent your personal information to any third party/entity in a manner other than as described in this Privacy Statement. Our company transfers personal data to third parties to whom the company outsources the processing of personal data on its behalf.
The data is only transferred to companies affiliated with ours that provide services for the purpose of sending promotional material and personalised offers. The data is also transmitted to companies affiliated with us for the purpose of assessing the quality of service provision and evaluating our products & services. In addition, access to the data is given to independent service providers who have built our website, as well as to those who provide us with technical support and/or hosting for the operation of the website.
We seek to ensure that all such third party/independent service providers do not use your personal data for any purpose other than to provide the services to which they are contractually bound. We also create contracts with these independent contractors which require them to comply with the standards of privacy protection required by law and to use the data only for the purposes for which it was provided to them.

Finally, we reserve the right to disclose your personal information to third parties if we are required to disclose or share your personal data to comply with any legal or regulatory obligation.

6. Data security

We go to great lengths to protect our users from any unauthorized access to or alteration, disclosure or destruction of the information we hold. In particular:

  • We encrypt the transfer of data to and from the site using SSL.
  • We control data collection, storage and processing practices, including physical security measures, to protect against unauthorized access to systems.
  • Access to personal information is restricted only to our employees and affiliates who need to know this information to provide services to us. These associated entities and the way in which your data is secured are explicitly mentioned in this privacy statement (section 5: disclosure of personal data to third parties).

7. Minors' access

Our site is intended for adults and not for children or minors under the age of 16. If you are under 16, you may only use our website with the participation and approval of a parent or guardian.

8. Use of cookies

A “cookie” is a small text file that is downloaded to your device when you visit a website and allows the website to obtain certain information from your browser, such as your preferences. We consider it important that you know what cookies are used on our website and why they are used. The two main categories of cookies used on our website are strictly necessary cookies and third party cookies:
Absolutely essential cookies These cookies are necessary for the proper functioning of our website and to enable you to browse it and use its features, such as access to secure areas of the website. Without these cookies some of the services and functions of the website cannot be carried out
Third party cookies
Third party cookies include performance, functionality, and promotion/targeting cookies.

  • Performance cookies: collect information about how visitors use the website, for example which pages they visit most often, and whether they receive error messages from websites. These cookies do not collect information that identifies the visitor. All information collected by these cookies is aggregated and therefore anonymous.
  • They are only used to improve the way a website works
  • Functionality cookies: allow the website to remember the choices you make (such as your username or the region you are in) and provide more personalised features. They can also be used to remember changes you have made to the website or used to provide services you have requested, such as chat or social media use. The information collected by these cookies can be made anonymous and they do not have the ability to track your browsing as well as your activity on other websites.

Promotional/targeting cookies: used to provide content that best suits you and your interests. They are also used to send targeted advertising or offers, to limit the number of advertisements shown, and to help measure the effectiveness of advertising campaigns. They may also be used to store the websites that

9. Your personal data protection rights

At any point in the retention or processing of your data, you retain the following rights, and you may also make the following requests:

  • Right of access – you have the right to access the personal data we hold about you
  • Right of rectification – you have the right to rectify inaccurate or incomplete data we hold about you.
  • Right to erasure – you have the right to request that the data we hold about you be erased from our records and we are obliged to comply with your request in certain circumstances
  • Right to restriction of processing – you have the right to request that we restrict the processing of your personal data and we are obliged to comply with this request where certain conditions apply
  • Right to data portability – you have the right to request that the data we hold about you is transferred to another organisation
  • Right to object – you have the right to object to processing of personal data about you, subject to certain conditions
  • Right to withdraw consent – where the legal basis for processing your data is “Consent”, you have the right to withdraw your consent at any time.

Όλα τα αιτήματά σας που αφορούν τα παραπάνω δικαιώματα, μπορούν να υποβάλλονται μέσω των σελίδων του κέντρου απορρήτου.
The procedure for processing any request concerning the above rights is as follows. We will evaluate the request and respond to you on its progress (request approval, partial request approval, request rejection) as soon as possible and in any case within one month of its submission. In case our company rejects your request regarding the aforementioned Data Protection Rights, we will communicate the reasons for the rejection. You have the right to lodge a complaint directly with the regulator and our company’s Data Protection Officer.Διατηρούμε το δικαίωμα να απορρίπτουμε αιτήματα που είναι αδικαιολόγητα επαναλαμβανόμενα, απαιτούν δυσανάλογες τεχνικές προσπάθειες ή έχουν δυσανάλογες τεχνικές συνέπειες, διακινδυνεύουν την ιδιωτικότητα άλλων ή είναι αδύνατο να υλοποιηθούν.

10. Changes to the Privacy Statement

Our Privacy Statement may change from time to time. We strive to continually review and update this Statement in order to comply with legal and regulatory requirements while providing optimal protection of your personal information. We will post on this page any changes to the privacy statement.

11. Contact person for matters concerning your data

This website is owned by Koumantzias SA.If at any time you believe that we are not complying with the provisions set out in this Statement or any other issue related to data protection, please contact us by email at info@koumantzias.gr The Data Protection Officer is Mr. Anastasios Panagiotidis.

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